Job Description and Qualifications

Our office staff are the first people with whom our guests speak, either over the phone or in person, and are key to our guests having a great experience from the beginning. A positive attitude is a must! This is a fun and often fast-paced job requiring someone who is detail-oriented and works well under pressure.

Requirements and operations of our office staff include but are not limited to:

  • A genuine smile, outgoing and friendly personality with good communications skills
  • Fielding general information calls and inquiries, and guiding the guests in their activity choices
  • Selling of all our activities
  • Management of online reservations and emails
  • Must maintain a professional manner and work well under pressure, remain calm, enthusiastic, and be flexible
  • Must be organized, detail-oriented, and possess good communication skills
  • Use computers to check availability and record reservations accurately

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